Independent Uk court record searches and certified document requests, handled clearly and securely
View ServicesLast updated: 03/08/2026
This Privacy Policy explains how UK Land Registry Deeds collects, uses, stores and protects your personal data when you use our website and services.
UK Land Registry Deeds is an independent document retrieval service. We are not affiliated with HM Land Registry.
We are committed to handling your personal data in accordance with applicable data protection laws, including the UK GDPR and Data Protection Act 2018.
We only collect personal data that is necessary to provide our services, respond to enquiries, process orders, and operate our website.
We may collect and process the following information:
- Name
- Email address
- Property address
- Title number, where provided
- Order details
- Customer comments or additional information provided through forms or correspondence
- Payment information, processed securely by third-party payment providers
- Website usage data, cookie data, device data, browser information, IP address, and analytics or advertising interaction data
We do not store or have access to your full payment card details.
Why we collect this information
- Name: used to identify the customer and manage the order
- Email address: used to send order confirmations, deliver documents, respond to enquiries and provide customer support.
- Property address or title number: used to search for and retrieve the correct Land Registry documents.
- Order details and customer notes: used to understand which documents have been requested and to process the order correctly.
- Payment information: used to process payments, refunds and fraud checks.
Payments are processed securely by Stripe and we do not store full card details.
Website usage, cookie and analytics data: used to understand how users interact with our website, measure advertising performance, improve our website and detect technical issues.
We collect personal data when you:
- place an order through our website
- complete an online form
- contact us by email or other means
- interact with our website
- click on or interact with our advertisements
- allow cookies or tracking technologies through your browser or cookie preferences
We use your personal data for the following purposes:
- to process and fulfil your order
- to retrieve documents from HM Land Registry records
- to communicate with you regarding your order
- to respond to enquiries
- to provide customer support
- to manage refunds, disputes, unavailable documents or delayed orders
- to improve our website and services
- to measure advertising performance
- to understand how users interact with our website
- to prevent fraud, misuse, spam or unauthorised activity
- to comply with legal, accounting and regulatory obligations
Our lawful bases for processing your personal data may include:
Performance of a contract — to provide the services you request
Legitimate interests — to operate, improve and protect our business, website and services
Legal obligation — where we are required to retain or process information for legal, accounting or regulatory reasons
Consent — where required for certain cookies, analytics or marketing technologies
Payments are processed securely by third-party payment providers, including Stripe.
We do not store your full card number, CVV or complete payment card details. Payment providers may process your data in accordance with their own privacy policies and legal obligations.
Our website may use cookies, pixels, analytics tags and similar technologies to:
- enable website functionality
- remember preferences
- analyse website usage
- measure advertising performance
- understand which pages users visit
- track conversions, such as completed orders or enquiries
- improve our website and advertising campaigns
We may use third-party services such as Google Analytics, Google Ads, Microsoft Advertising, Microsoft UET, Stripe, Webflow and other service providers.
Where required by law, we will request your consent before placing non-essential cookies or tracking technologies. You can withdraw or change your consent through your browser settings or any cookie controls provided on our website.
You can also control cookies through your browser settings
Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tags and similar technologies for essential website functionality, analytics, advertising measurement and conversion tracking.
These technologies may collect information such as IP address, device type, browser type, pages visited, referral source, approximate location and interactions with our website.
Where required by law, non-essential cookies will only be used with consent. You can manage or withdraw consent through your browser settings or any cookie controls available on our website..
We may use Microsoft Advertising, including the Microsoft Universal Event Tracking tag, also known as UET, to measure advertising performance and understand how users interact with our website after clicking our ads.
Microsoft may collect or receive personal data from users of our website, including cookie identifiers, device information, browser information, IP address, pages visited, and actions taken on our website.
This information may be used for conversion tracking, campaign measurement, advertising performance reporting and, where applicable, advertising personalisation or remarketing.
Microsoft processes this data in accordance with its own privacy practices. You can read the Microsoft Privacy Statement here:
https://privacy.microsoft.com/privacystatement
We do not use Microsoft Advertising to intentionally collect or disclose sensitive personal data, and we do not knowingly send full names, email addresses, phone numbers, payment card details, or other directly identifiable personal information to Microsoft through advertising tags.
We do not sell, rent or trade your personal data.
We may share your personal data with trusted third parties where necessary to provide, operate, improve or protect our services, including:
- payment processors
- website hosting providers
- email service providers
- analytics providers
- advertising platforms
- fraud prevention or security providers
- professional advisers, where necessary
HM Land Registry or relevant official sources where required to fulfil your order
These third parties are only permitted to use your data for the purposes required to provide their services to us or where they have their own lawful basis for processing.
Some of our service providers may process personal data outside the United Kingdom.
Where personal data is transferred internationally, we will take steps designed to ensure that appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms required by data protection law.
We use appropriate technical and organisational measures to protect your personal data, including:
- HTTPS / SSL encryption
- restricted access to personal data
- secure payment processing through third-party providers
- monitoring of website and system security
- limiting data collection to what is necessary for the stated purpose
However, no method of transmission over the internet is completely secure.
We retain personal data only for as long as necessary for the purposes for which it was collected, including:
- fulfilling your order
- responding to enquiries
- maintaining business and payment records
- resolving disputes
- preventing fraud or misuse
- complying with legal, accounting or regulatory obligations
Order, payment and customer service records may be retained for a reasonable period where necessary for accounting, tax, dispute handling and legal purposes.
Under UK data protection law, you may have the right to:
- access your personal data
- request correction of inaccurate personal data
- request deletion of your personal data
- object to processing
- restrict processing
- request data portability
- withdraw consent where processing is based on consent
- lodge a complaint with the Information Commissioner’s Office, also known as the ICO
To exercise your rights, please contact us using the details below.
You can also manage cookies and tracking preferences through your browser settings and, where available, our website cookie controls.
We may use advertising and analytics services to measure the effectiveness of our ads and improve our campaigns.
Where remarketing or personalised advertising is used, this will be done in accordance with applicable law and platform policies. You may be able to opt out of personalised advertising through your browser settings, cookie controls, or the privacy settings provided by advertising platforms.
We do not knowingly target individuals under the age of 18.
Third-Party Services
We may use third-party service providers to operate our website, process payments, communicate with customers, analyse website performance and measure advertising.
These may include:
Stripe, for payment processing
Webflow, for website hosting and form functionality
Google Analytics, for website analytics
Google Ads, for advertising and conversion measurement
Microsoft Advertising, including Universal Event Tracking, for advertising and conversion measurement
email service providers, for customer communication
These providers may process personal data in accordance with their own privacy policies and legal obligations.
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at:
support@uklandregistrydeeds.co.uk